A decent CD/DVD drive that's compatible with your home DVD player. for example your home player may play DVD-r so make sure your laptop DVD is compatible with that.
Microsoft Office for all your word processing stuff.
Windows Media Player, and Real music Player. both free to
http://www.microsoft.com/downloads/results.aspx?pocId=&freetext=windows%20media%20player&DisplayLang=en
http://www.real.com/realplayer.html?pageid=broadBandChoicePage_Test&pageregion=player_button&src=realplayer%2Crpchoice_2_3_1_0_0_1_0&pcode=rn&opage=rpchoice
Internet Explorer for web browsing but try to get version 6, as people are having lots of problems with 7
Mozilla Firefox web browser great alternative to Internet Explorer. use as well as IE
http://www.mozilla.com/en-US/firefox/
and Faster fox addd- on for making browsing quicker
https://addons.mozilla.org/en-US/firefox/addon/1269
and Firefox Themes to personalise your fox
https://addons.mozilla.org/en-US/firefox/browse/type:2/cat:all
If you can a good Brought Security Program like Kaspersky 6 if not
Some good free Security Programs, anti-virus. firewall etc look here . www.download.com
http://www.download.com/?tag=hd_ts
they have a comprehensive list of all the programs you will ever need, with customer reviews and ratings
Top Ten Best Free Security Downloads
http://www.download.com/Best-free-security-and-spyware-software/1200-2023_4-5163183.html?tag=dir
and how to use these programs
http://www.download.com/How-tos/1200-2023_4-5157516.html?tag=dir
plus Microsoft Windows Defender and Malicious Software Removal Tool. both free to download.
http://www.microsoft.com/downloads/details.aspx?FamilyID=435bfce7-da2b-4a6a-afa4-f7f14e605a0d&DisplayLang=en
http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&DisplayLang=en
An Adobe Programs, like Acrobat reader for reading certain web pages.
http://www.download.com/3120-20_4-0.html?tg=dl-20&qt=adobe%20reader&tag=srch
and depending on your likes or dis-likes of chatting on the web, an Instant Messaging Program. either or
Yahoo
http://uk.search.yahoo.com/search?fr=ytff1-&p=yahoo%20instant%20messaging&ei=UTF-8
MSN
http://imagine-msn.com/messenger/launch/en-GB/
ICQ
http://www.icq.com/
http://uk.search.yahoo.com/search?p=ICQ+instant+messenger&y=Search&ei=UTF-8&fr=ytff1-&x=wrt&meta=vc%3D
DVD Software
http://www.download.com/DVD-Software/3150-7970_4-0.html
theres a few more but brain has gone blank