Laptop getting stuck and doing wierd stuff after malware attack?

Question

Ok so I had a malware recently that messed up windows quite a bit. I used a couple of removers on it and m lapot has the following problems.

1) The USB ports stops working after 5 minutes of connecting the first device
2) The computer temporarily hangs, but when i hit it physically it comes back
3) It does not conect to the update server.

USB ports sometimes dont even function at startup. I dont know wtf is going on. Please help me.

Its a really old HP dv4000 btw.

Answer 1

Hello:



I would highly suggest you reformat your hard drive. Once you do, the virus would be gone and you shouldn't have any problems. You should first back up your files with a device known as an IDE/SATA to USB Adapter (google "BT-300 topmicrousa"). Once you've backed up your files, reformat and recopy. You should be good to go and you won't need to smash your laptop or have USB problems.



Best of luck.

Answer 2

2

Answer 3

You need good antivirus



Norton Antivirus 2011 - 1 User/3 Pc

*Norton AntiVirus 2011 offers fast, powerful protection that safeguards against viruses and spyware

*Stop viruses and other threats before they can do damage

*Stay safe with up-to-minute protection that won?t slow down your PC

*Detect and eliminate spyware cybercriminals can use to steal your personal information

*Know when applications are slowing down your PC, so you can make changes to improve performance

http://www.amazon.com/Norton-Antivirus-2011-User-Pc/dp/B0040GHL02/?tag=sdhrhiaiaa-20

Answer 4

get carry of antivirus application on line. you will fairly discover one for loose. carry directly to date consistently. schedule a general virus test on your pc to augment workstation protection. additionally, get carry of anti undercover agent ware scanners, so as which you would be secure from malwares which contain rootkits,trojans,etc. you will get carry of it for loose. replace it often.

Answer 5

Its still got malware chances are.

Answer 6

http://www.malwarebytes.org/ update and scan.

reformat. If a reformat doesn't work then you have hardware problems.