Trouble Downloading Word Documents Onto My Laptop?

Question

Hi =]

my problem is that whenever i go to open a word document off the internet, instead of the word document coming up, a window comes up instead that reads:

'File Conversion' at the top, followed by a sort of coding (e.g. %20jjgjdpgsjl%28)

then in the window itself, it reads:

'Select the encoding that makes your document readable.
Text encoding:'

...it then gives me the option of choosing 'Windows (default)' 'MS-DOS' or 'Other Encoding'(followed by a list of languages)


None of these options work, with the document just remaining as pages of codes instead!

Please please help! I need this fixed in order to do my uni work!!

Ty!

Answer 1

What is the format for the word document that you are trying to open?

What is your MS Word version?

Either you are trying to open a 2007 word file with 2003 word program or that file is not a word document.

If it's the 1st one you can download conversion pack at

http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

Answer 2

A .doc file should work on all of them, but a .docx will only work on Word 2007 or later. Save as Word 97-2003 and you should be okay.

Answer 3

Check your version of word make sure U have the same or newer version of word. And that You have updated your software to fix bugs. Does this happen from different sites online or just one site.