Hi.
I have in the past answered many questions relating to recovery of Acers using erecovery and for the most part been able to help although have not come across this particular problem.
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When a recovery is made with erecovery the space in "D" is used as a temporary location during the repair/recovery to the OS in "C" . I have made a erecovery with just 25GB space in "D" , so as long as you keep space available there is no need to format.
I also use EASEUS partition "master" to manage my partitions with out the hassle from booting with Cd's etc. "All" partitions must be in place for erecovery from PQservice .
For partition recovery D to D , Hard disc to Hard disc recovery needs to be enabled for erecovery to work
( F2 at start up for this option ,navigat with arrow keys to MAIN).
Hope all go's well ,edit if you have continuing problems.
PS Just in-case you did not know when you run erecovery management the on screen window only lists user backups and for other options ,factory restore ect click the restore tab from bottom of this window.
The Acer frame work or other applications can be repaired by clicking the applications and drivers restore.
Or
If you have Acers plug-in in windows mobility ( Hold start and press X ) a restore of any application or driver that came on your computer when new ( including Acer frame work, ).