Question:
Is my laptop fixable? : (?
Lolly
2008-10-15 11:48:26 UTC
I am trying to install updates on my lap top but it says my cryptographic settings aren't running. I've checked this and apparently they are. I've tried to install AVG anti virus softwear to see if I had a virus that has wiped my settings but it says windows version is too old (XP 2003). I haven't used it for about 3 years and when it tried to install updates it said it can't do it. If I go on the internet (just to try and connect) loads of pop ups come up which I read was a sign of a virus also. Is there anything I can do to save my laptop or should I just face facts and buy a new one? HELP!
Six answers:
2008-10-15 12:57:33 UTC
I had a similar experience with spyware recently, my brother downloaded some software from a newsgroup and ran it's activation utility. Internet explorer effectively became useless.



Now something to remember when removing spyware from your PC. ALWAYS DO IT FROM SAFE MODE! If you don't know how to get into that, reboot your PC, hold down F8 and select safe made from the boot list.



The reason for doing this is safe mode. If a file is loaded into memory, then it can't easily be removed epically if it's in use. What my spyware did, was download other spyware programs then install them. So it appeared as if the spyware I had removed had not been, this ran every time I launched internet explorer. Also these programs often start up with windows.



Most anti spyware programs are a pain in the bum, because they install, they tell you, you have spyware, then charge you to purchase the removal engine. Good business yes, annoying to the user? Hell yes.



After scowering the internet for spyware removal tools I found two that did the trick.



The first was Spybot, search and destroy. It's free, and works wonders. It will even protect your machine from being reinfected.



http://www.safer-networking.org/en/download/



The second is Malwarebyte's Anti-Malware - It is a trial version, but it will search and remove any spyware software, as Spybot is already protecting my system I didn't need to purchase it, and it did catch a few registry entries that spybot lost.

http://www.malwarebytes.org/mbam.php



So, fix proceedure:



1. Download and install both Anti-Malware, and Spybot.

2. Run Spybot, Click on Update on the left hand side, to get the latest definitions (this ensures it will catch the latest threats)

3. Select any server click continue.

4. Ensure there is a tick in each box and click download.

5. Click Exit.

6. Click on Check for problems and allow for a full scan.

7. Any problems it detects, remove.

8. Close the software.

9. Run Anti-Malware

10. Click on the Update Tab

11. Click on Check for updates, it will download and install them.

12. Click on perform full Scan.

13. Allow it to remove anything it finds, if it can't remove some things don't worry.

14. Shutdown your PC.

15. After the BIOS data screen hold down F8

16. Select Safe Mode (you don't need networking or command prompt)

17. Load Anti-Malware

18. Click on perform full scan

19. Allows any threats detected to be removed.

20. Close down the software.

21. Run Spybot.

22. Click on Check for problems and allow for a full scan.

23. Any problems it detects, remove.

24. Close software.

25. Run AVG anti-virus scan.

26. Remove any threats.

27. Reboot your PC.

28. Enjoy a spyware and virus free computer.

29. Buy a decent virus scanner, such as Norton or Macafee.

30. Don't run dodgy software, or visit nasty websites.



I hope this helps!
Answers R Us
2008-10-15 12:03:54 UTC
I would just get Linux installed, get hold of an Ubuntu Live cd and boot your notebook on it, check everything seems to work and look into installing that.

Linux is licence free, has Office compatible software installed and is very very robust compared to windows. Viruses have considerable difficulty in running in Linux so you don't get the rubbish your experiencing.



There is a learning curve as with all things but I've been running mine now for almost a year and converted 3 more machines at home to Linux.

I'm even typing this reply on my linux laptop.
2008-10-15 11:54:34 UTC
Sounds like you have a crazy spyware problem. You could try to clean it up (get Windows Defender as a start), but given all your issues, I'd skip straight to this:



I'd copy all my documents to a CD or flash drive etc, then reinstall Windows from either a Windows CD or from a System Restore CD that came with the computer.



Immediately after that I'd download and install Service Pack 3:

http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en



And Windows Defender:

http://www.microsoft.com/downloads/details.aspx?FamilyID=435bfce7-da2b-4a6a-afa4-f7f14e605a0d&DisplayLang=en



And a copy of AVG Free Antivirus from download.com



The machine itself is probably just fine. Windows seems really messed up.



You may need to get on another computer, go to the manufacturers "support" page and download drivers for your machine to get certain hardware working after you reinstall Windows.
TC
2008-10-15 12:11:41 UTC
Hi

You might want to try these,they don't work on viruses but will stop the pop ups and molware for you to install a virus program to see if your infected.

http://www.safer-networking.org/en/spybotsd/index.html

http://www.lavasoft.com/single/trialpay.php

the above are free just download and run the program but you must update each software 1st before scaning. when its done scaning just tick the problem and click to fix or remove.you may want to try this when you'er done http://housecall.trendmicro.com/uk/ to scan your pc.



good luck
2014-09-19 14:00:23 UTC
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Enjoy it.
2016-12-16 15:13:30 UTC
A producer's guarantee covers production defects. pc producer's are no longer interior the corporation of doing fix artwork they shouldn't could desire to pay for. If a producer can be certain that a difficulty grow to be consumer created, they gained't hesitate to touch the owner whilst they have the pc, and tell them that it will now value funds to repair. this is why you may desire to continuously be cautions approximately taking suggestion the place somebody says "You wrecked your pc? do no longer complication, the guaranty will conceal that." because of fact in the previous you recognize it, HP or Dell is on the telephone telling you which you would be able to desire to pay $4 hundred to get the pc lower back. because of fact the pc is on guarantee, you may desire to touch the producer first, and tell them easily what got here approximately, making effective there is no mistake that they realize it grow to be consumer created harm. they are going to then inform you easily in case you may desire to pay, or in the event that they're in a beneficiant temper and could do it for loose. contained with regards to a broken means adapter, danger is, they gained't try this for loose, because it somewhat is greater inexpensive for them to take 20 mins and replace the motherboard, as against spending 2 to 3 hours entire in exertions changing the means adapter. i understand... I and others can replace the means adapter in much less time, however the technicians at agencies like HP, Dell, Toshiba, etc... are no longer great experienced with a soldering iron. The artwork they do demands elementary assembly. So, fairly than de-solder the broken port, and re-solder a sparkling one on, they could plenty desire to purely put in a sparkling motherboard (from the stacks of bins with new motherboards they have on your kind pc) as this is plenty greater straightforward and demands fewer guy-hours and much less somewhat expert exertions. Now, in case you DO touch the producer first, and that they inform you the undesirable information... you may then take the pc to a smaller fix save the place the job will value you much less, and there will be a technician who can replace purely the DC Jack. The job could value you between $a hundred and $2 hundred. end of line


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