I cant update Win 7 without getting startup repair and I'm at a loss?

Question

Hey all. I'm running a gateway NV79C59u notebook and every time I try to update Windows, it will always revert to a startup repair attempt when I restart it following the update. Since that never fixes anything, I've had to resort to turning off automatic updates which kind of bugs me considering a purchased copy of Windows 7 should be able to get the updates.
I've run several virus scans with MalwareBytes, but nothing's come up thus far, so I'm assuming it's not a virus. I've tried running an extended memory scan (as offered through advanced recovery options), but it always hangs at 21% through the first test.
I've run some other text which, after a quick skim through, has the following text:
Boot critical file d:\ci.dll is corrupt
[more text] Error Code = 0xa

I'm guessing that has something to do with the problem, but it hasn't been enough to lead me anywhere. I've had this annoyance for two weeks now, and it's starting to irritate me at this point.
Any help is greatly appreciated.

Answer 1

http://www.fix-all-dll-errors.com/ci.dll/



Just visit the link given above.

This will solve your ci.dll problem and will repair it if damaged.

Answer 2

ci.dll is a rootkit malware from the TDSS family. Download Kaspersky TDSSKiller and remove it. Next scan your computer with a full antivirus like ESET or avast!. Malwarebytes is just for spywares it cannot replace the necessity of a full antivirus product. Check out the link below for instructions.



http://support.kaspersky.com/faq/?qid=208283363

Answer 3

did you do an upgrade or clean install? if you did upgrade something could have got corrupted during install.its best to format drive when installing to save from any problems i have same laptop with win7 on it and no problems.

Answer 4

Windows Update: http://windows.microsoft.com/en-US/windows7/products/features/windows-update



Troubleshoot problems with installing updates: http://windows.microsoft.com/en-us/windows7/Troubleshoot-problems-with-installing-updates



Have you install the latest service pack for Windows 7 ?

Get the latest service pack for your version of Windows

http://windows.microsoft.com/en-US/windows/downloads/service-packs