I can't start Product recover on my Toshiba Laptop, help!?

Question

Well, I had my Equium Toshiba Laptop since te 18th March 2008.
Since then it's been back to PC World Twice, the first they couldn't find anything wrong, the second time they forgot to fix something.
The problems it's faced are:
Blue Screen of Death
Faulty DVD/CD Drive
Overheating and Turning Off
Unable to read discs
3 Trojan Horses (still currently on disc)

The fan was supposed to be replaced back in February 2009, but PC World failed to replace it or fix it, and since then it reheats and shuts down.
Recently today, it had shut off over twenty times in the spaces of 5-15 minutes.
I tried product recovery in case Trojan Horses were making it worse, as the Trojans have eaten away at my 80GB hard drive, and its no 73GB.
However, my computer is failing to start up Product Recovery, and my anti-viral systems are shut off, and can't be turned back on. The problem of overheating has been resolved, however, I still need to restore my laptop completely and fully (wiping everything off) so the trojans are killed and any other faults are cured.

What I do:
1) Put the disc in and shut it off.
2) Turn laptop on and hold F12
3) Menu comes up with HHD, FFD, CD/DVD, LAN and USB
4) I was told to click on HHD, the hard drive
5) It restarts the computer normally and doesn't do what it's supposed to

Am I doing something wrong?
Please help, I can't afford to send it back to PC world for more money, when they don't fix the problem!

It has been restored 3 times (December 2008, February 2009 and May 2009)

Answer 1

Get a new computer

Answer 2

first of all, examine no count if your pc boots in secure mode or no longer. If it fails as properly in the secure mode, then restoration the MBR, your registry & the equipment information to restoration the priority. one component it extremely is substantial to observe is restoration your registry after the working equipment is efficiently booted. in maximum circumstances, the corruption in the registry has an oblique relation with the equipment startup failures. acquire Reginout Registry cleanser once you purchased administration on your equipment with a view to thoroughly restoration the priority. A) Boot the pc in secure Mode: a million. turn your pc on. 2. Press F8 key. 3. choose “secure Mode with Networking” and press enter. If the “secure Mode with Networking” selection fails, then attempt yet another selection, i.e. “final usual sturdy Configuration”. B) restoration the MBR: MBR is the abbreviation of grasp Boot checklist. problems with the MBR would desire to fail your pc as properly precise. a million. Insert Microsoft homestead windows installation disc. 2. Reboot your equipment. 3. Press F2 or Delete keys till the BIOS concepts looks. 4. Set right here: a. First Boot gadget: CD ROM b. 2d Boot gadget: no longer user-friendly disk 5. shop your settings by using urgent a suitable key. 6. The equipment would restart lower back. Wait till at last right here message looks: “Please press any key as properly from CD. . .” 7. Press enter. 8. click the alternative deploy Now. 9. click next button. 10. choose the alternative restoration my pc | Command on the spot. eleven. enter right here instructions one by using one: Diskpart choose disk 0 record quantity go out X: (enter the call of your CD ROM tension. right here, I used the X letter.) Cd boot Dir Bootsect /nt60 sys /mbr 12. At very final, enter the go out command and press enter to stop. 13. click go out | Shutdown.

Answer 3

I think you need to choose the CD\DVD option.