I jst got a new laptop...wireless like my other laptop. I am unable to connect the new laptop to the wireless router which is a Linksys. It asks for a security code or passphrase. My encryption key will not work. I was told by a Linskys advisor I called that I needed to pay them for their services for this information, otherwise i would not be able to connect. My new laptop is a Dell Studio. Any ideas? I've looked over my network settings and cannot find the infomation I need to connect my new laptop.