Question:
My laptop gives crashing after Windows 10 upgrade?
NPG Starlett
2016-05-20 05:41:58 UTC
On Tuesday, my laptop gave a message that it was due to an upgrade to Windows 10.

I started the upgrade, but then my laptop run out of power as it was unplugged (I was at uni when I did the upgrade).

Since then, my laptop is still Windows 8 but it keeps crashing after I turn it in, especially when I try to go on the internet (I have been using my iPad).

I don't know if I should take the laptop to be fixed by the store it came from? Or is there something I can do instead?

It is a Toshiba laptop, currently Windows 8, purchased 2 years ago.
Six answers:
Anthony
2016-05-20 05:44:46 UTC
You need to reboot and go straight back to installing windows 10. If that doesn't work you need to repair windows 8 with a restore disk or do a restore to a date before the upgrade. If neither of those work for you then it's time to reinstall windows 8 or 10 from the beginning.
TWB
2016-05-20 08:56:20 UTC
First thing is to check and see if the recovery partition is still there. If so then you should reset it back to factory settings.



Make sure you back up all your files before doing this.



If your resetting a lappy, make sure you have the AC adapter plugged up. You do not want this process interrupted. This should take one or two hours. It is best to check on it to make sure everything is going fine.



Recovery from the BIOS/UEFI. My preferred method.



Press and hold down the 0 (zero) key on the keyboard while powering on the computer. Release it when the recovery warning screen appears. If the recovery process offers a choice of Operating Systems, select the appropriate one for you. A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. When the Toshiba Recovery Wizard opens select "Recovery of Factory Software" or the appropriate option for your needs. Continue to follow the directions restarting as necessary.



Windows 8



1. If not already, ensure the computer is completely shut down.

2. Now restart the computer by pressing the power button - IMMEDIATELY start tapping the F12 key on the keyboard until the "Boot Menu" screen appears.

3. Using the arrow keys, select and press "Enter".

4. On the next screen you are asked to confirm if you want to continue with recovery. Select "Yes".

5. The computer will bring you to the Advanced start up screen.

6. Select Troubleshoot. Under Troubleshoot you will see “Refresh” and “Reset”.

7. Select “Advanced options.” Located here is "System Restore."



If that works then before running all the updates make sure when you go back that you DO NOT let these updates in. M$ is now hard coding spyware (back door) into Windows 7 and 8. Go to the control panel and click on Windows updates. In the upper left corner click on change settings. Then change important updates to never check for updates. This puts your updates in the manual mode. Reboot the system and go back to your control panel. Click on Windows updates and then click check for updates. Find the update KB 3035583 and hide it so it does not get installed again. Let us know if this does not work, M$ keeps coming up with new methods to force 10 on people.



You should also hide these updates KB 3068708 KB 3022345 KB 3075249 KB 3080149 These updates give 7 and 8 the same spying capability as 10 has.



You should also hide these updates KB 2952664 KB 2976978 KB 2977759 KB 3050265 KB 3050267 KB 3068708 These have to do with compatibility with being upgraded to 10 and need to be dealt with.



From Tom's Hardware:



When Microsoft created Windows 10, it tied in numerous monitoring and data collection tools. The operating system is capable of gathering your search history, web usage, Windows Store usage, details of what applications you use, voice recordings, emails, geographic information and just about anything else that is on your PC. This information is gathered in part for improving Windows-based services, but it is also used for market research and advertising purposes.



Because each user on Windows 10 increases the amount of advertising information available to Microsoft, which in turn enables Microsoft to earn more revenue from selling this data, it is not surprising that Microsoft wants everyone to use its new OS. This lead to Microsoft offering Windows 10 as a free upgrade to both Windows 7 and Windows 8, as users of either OS were unlikely to want to pay for a new OS on an already relatively new PC.
?
2016-05-20 05:58:25 UTC
Empty out the windows/softwaredistribution/download folder completely then open a command prompt by right clicking on it and selecting administrator and then type wuauclt.exe/updatenow - once its downloaded do a CUSTOM install and pick your way through every page turning off all the things you dont want. make sure to back up ALL your personal stuff and be prepared to update your drivers afterwards especially for your printer.
Boris 24
2016-05-20 05:52:15 UTC
Use Windows Recovery disc to fix corrupted Windows files.Use option Repair,you do not need to reinstall windows (do not forget to pkug-in laptop charger).
Spock (rhp)
2016-05-20 05:48:18 UTC
you're going to need a techie to either restore win 8 to fully functional status or to fix the failed win 10 install. yes, you can blame microsoft -- you'd think they'd know that some win 10 installs would be abruptly aborted due to power outage or depletion of the battery.



no, microsoft isn't going to pay the techie for you.



yes, you can ask microsoft's win 10 help system [online, of course] for how to overcome this ... just don't expect them to send you a win 10 install disk in the mail
Genesis
2016-05-20 05:44:25 UTC
take it to a computer repair shop .


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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