What can I do to fix my laptop touchpad?

Question

The scroll and the zoom feature on the touchpad of my laptop suddenly stopped working and when I tried to edit the pointer options a message came up that said: "Unable to connect to the Synaptics pointing device driver" and asked me if I would like to uninstall the Synaptics driver. What do I need to do to fix this problem?

Answer 1

I don't consider should you plug in a mouse and it works then your touchpad is defective. That does not make any experience what so ever. A Touchpasd and a Mouse you plug in to a computer are 2 unique gadgets and usually are not using the equal connections to work, they do not even use the identical driver application. A easy test could be to uninstall the touchpad through device supervisor and then restart the computer Winsdows willl install a fresh new driver for the touchpad upon loading up . This test will investigate if it is a driver trouble or not. If the obstacle stops after the motive force has been reinstalled then it can be no longer a hardware trouble and trouble solved. But when the predicament persist then you understand for sure that it is the Touchpad itself that is at fault. It would be as simple as a free wire connected to the touchpad within the computing device or it can be defecdftive.A laptop repair keep can check which it is. Under no circumstances you ought to reinstall windows That itself is dangerous recommendation considering the fact that windows does now not make your touchpad work. It's the touchpad driver that makes the touchpad work so here you have a option of either retaining the motive force that home windows will set up routinely or that you may go to your computing device's manufaturer internet site and down load probably the most latest driver they've released in your computing device's touchpad. This option is the high-quality due to the fact the driver used to be created by means of the computing device's brand and it might be a better updated variation than the one windows will install.

Answer 2

Need to state the laptop model.



If the touchpad drivers were updated, you can always rollback the changes to the previous working driver. You can do this by going Start > Right click My Computer/Computer > Manage > Device Manager > Double click the driver you want > Driver tab > Roll Back Driver.



If worse comes to the worst, uninstall by following the same instructions above, restart the laptop and it should automatically detect the hardware as 'found new installed hardware'. If it doesn't install the drivers for you, you can always get them from the manufactures website.

Answer 3

Assuming you use windows 7...



Click start, right click computer and click manage. Under system tools click device manager. Click mice and other pointing devices and then click Synaptics. Click the driver tab and click update driver.

Answer 4

Try updating the driver. Or uninstall through device manager and reboot. Windows will see the uninstalled hardware and reinstall it.

Answer 5

Don't know your laptop model, so install one from the Synaptics website.

http://www.synaptics.com/resources/drivers

Then if you need to you can get the one from your laptop manufacturer support.