I need help with my laptop and internet router. Please help?

Question

I have a lap top, and I recently rebooted it because it was running slow, and I use it for my college work. I have a D-Link internet Router, and a computer, two gaming systems and an iPod. The internet works perfectly on all of them. But my Laptop refuses to accept the internet. When I try to go to connections it says Broadband, and Broadband 2 or something like that, and will not let me continue without making a password, and user name, and when I done that, it would not let me use the internet for anything, even when I typed my password in. I had to reset the Router box, and now I am in the same boat. Please help me fix it where I can get my laptop to connect to the internet again without a password. Thank you so much for your help.

Answer 1

Well you sound like me five years ago. I used to think that D-Link made a good product and it took me at least 5 years to realize that D-Link is not a quality minded company. There are so many things that can be wrong. To start you stated that you rebooted your laptop, that should mean that you just turned it off and back on, but I think you took it back to factory. I am I right or wrong? Turn all firewalls off. you can go to the control panel to do that. Believe it or not some firewalls stop the internet from comming into the computer. Make sure that the internet is turned on all most all laptops have a internet switch that turns the internet on and off. After you turn in on you need to restart your computer. If that doesn't work then you can pull your wifi card out of the laptop while it is off and then turn the laptop on. Then turn the laptop back off and reinstall the wifi card and when the computer restarts it will find the new hardware and reinstall the software and everything will be fine. If that doesn't help then you need to check and see if windows is controlling your wifi or is your wifi maker controlling your wifi. You want windows to controll your wifi. You can uninstall the the manufactures software and then turn off your computer. Then take the wifi card out and start the computer. Then after it is started 100% turn if off and reinstall the wifi card and turn it back on and windows will do the rest for you. When I stay wifi card I mean a very small card that is green with lots of copper Gateways has theirs next to the hard drive. If you know what the RAM and the hard drive look like then it is probably the only other removeable card unless you have a highline laptop with a graphics card. Good luck.

Answer 2

1



Unplug your router and modem. Turn off your laptop. Plug in your modem and wait until all the lights go on. Then plug in your router.



2



Connect to your wireless network, or use an ethernet cable if necessary and go to:



198.168.0.1



Enter your wireless settings page and check your connection.



3



If that doesn't work there is a recessed button by the power supply connection. Press and hold this to reset to factory defaults. This will remove the WiFi password. Make sure you set a new one with the IP address page I gave above or others can access your wireless network...

Answer 3

is this wifi? or cable?



I am assuming it is wifi try deleting all connections from the connections. Really those connections should be cable networks. (broadband 1, 2?!?!)



If it is asking for a new username and password then you are setting up a new network and you are not connecting to the existing one. Delete all connections, restart and check to see if you can view the wireless network now.

Answer 4

Why are you messing with your router to fix one machine not connecting. Totally stupid idea. you should NEVER need a user name and password to connect to the router, just the wireless encryption key. There should be NO connections on the machine called broadband anything. Did you even bother installing drivers for yor network and wireless cards?