Help, there's something wrong with my laptop?

Question

Hi,
there's something wrong with my laptop. It turns off automatically and sometimes I can't even turn it on. Also, when I finally am able to turn it on, Avira anti virus says that it is unactivated, I tried to activate,but I am unable to. I have speed fan and I noticed that my computer's temperatures are rising really fast. What can I do I am not even able to run a virus scan, because my computer turns off really fast. I think I have a virus, but I am not sure of it. Thanks.

Answer 1

Sounds more like an overheating issue to me.

Make sure there is nothing blocking the fan ports. A quick sweep with the vacuum cleaner could help if they are dust-clogged. Remove the battery and run it off AC ONLY, as batteries become hot in operation. If this helps, perhaps a notebook cooler would be a wise investment:

http://www.amazon.co.uk/s/ref=nb_ss_w_h_?url=search-alias%3Daps&field-keywords=akasa+notebook+cooler&x=0&y=0

If it is still under warranty (typically one year), try contacting the manufacturer and see what they suggest. If it isn't, get a screwdriver and carefully remove the case. Once again, remove dust etc with a vacuum cleaner (careful not to touch anything) and then replace the cover.

Answer 2

I think your cooling fans have gone out and that's why the laptop is overheating. You can usually get the parts on Ebay. I doubt it's a virus. Try lifting the laptop in the air and log on and see if it stays on longer.

Answer 3

See if it will boot in safe mode and try the virus scan

Answer 4

Take it to Best Buy, unless it's a Toshiba. I saw one in there with the blue screen of death. If it's a Toshiba avoid Best Buy.