Question:
CD/DVD drive problem with my laptop compaq?
navi
2008-09-24 00:24:14 UTC
Hi.. Please help me out in this. My Laptop compaq C500 CD RW/DVD drive is not working. Visited a sevice fellow. He told me to replace it. which will cost me Rs. 3800.

Please guide me with your best option. Like

1) to go for External Drive if so is it feasible to use with laptop.
2) whether i need to buy the same Cd/DVD drive or i can go for different
Six answers:
Ganapathy K
2008-09-24 15:07:19 UTC
Hai Navi,



You're question is not so clear , So I assume that you are not able to play CD/ DVD ..



The steps you need to follow is:



Step 1) Please check it in Device Manager--> CD/DVD Rom Drive ( point out your DVD drive ) right click on it and uninstall it. ( Please do not reboot the computer)



Step 2 )

1. Click Start, and then Run. In the Open field, type: Regedit



2. Click OK.



For system safety, make a backup of the registry:

4. Click My Computer at the top of the list, then click File, then Export.



5. Browse to a folder that is easy to access, such as My Documents.



6. Type a filename that is easy to remember, such as RegBackup.



7. Click Save to back up the registry. It may take up to a minute for the file to export.



Click the small plus sign (+) next to each of the following folders, in order:

9. HKEY_LOCAL MACHINE, SYSTEM



10. CurrentControlSet



11. Control



12. Class



13. {4D36E965-E325-11CE-BFC1-08002BE10318}



14. Right-click LowerFilters from the right side of the window and click Delete



15. Right-click UpperFilters from the right side of the window and click Delete.



16. Exit Registry Editor and restart the computer. If full CD writing functionality has not been restored, it may be necessary to reinstall the CD writing software .





Please let me know the output



By



Ganapathy. K
zuchowski
2016-12-10 13:09:01 UTC
Compaq Dvd Drive Not Working
Yaozer
2008-09-24 00:30:22 UTC
If you don't mind using an external drive, that would be the best option. Just get a USB drive, and it won't matter what brand it is. You will also need to power it separately. If you insist on having the internal one, then you will have no choice but to find a replacement that fits your laptop.
anonymous
2016-04-09 00:56:09 UTC
For the best answers, search on this site https://shorturl.im/ax9Nf



The problem isn't with your firmware or drivers (the optical drive is plug-n-play so no drivers are necessary). The problem is that the CD-reading mechanism has failed in the drive. The drive actually has two different lasers and lens assemblies for reading CDs and DVDs respectively. The CD-portion of your drive has failed.
Prashant
2008-09-24 01:52:48 UTC
with external Drive u wont be able to boot ur laptop in case u want to install windows ...n u can do everything else..........

DVD RW will cost u 3.8 and external drive will cost u 2K just a matter of 1.8 k n no hassel of attaching and detaching external DVD ROM
Harb
2008-09-24 00:29:07 UTC
Send it back to were you got it and get a refund or try sending it to the brand owners.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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