Question:
I need to reset my computer?
anonymous
2017-03-06 02:48:38 UTC
Ok I have an Asus laptop and it is heavily infected. I need to know how to reset it. It's also got the Windows 10 update which I think may affect it? Please help me reset it!
Eight answers:
Laura
2017-03-09 19:48:07 UTC
There's no need to reset your laptop.Try to install an antivirus software and scan all your computer file's and if you still notice same problem's try to get a new windows dvd and install it.
2017-03-06 22:52:20 UTC
the Windows 10 "update" actually breaks the recovery function, so unless you made a backup DVD set before you switched to 10, you will need to take it to a PC repair shop...
anonymous
2017-03-06 09:47:32 UTC
There are several options ...



This being the simplest .

Turn computer ON

At the logon / password screen hold down the shift key and click the power icon (Bottom right).

Select "restart"

The computer will restart and load the recovery environment .

Select Reset / troubleshoot option . .
Gregory
2017-03-06 09:12:06 UTC
you need to use a virus program to disinfect it. resetting it will not eliminate the viruses on your computer.



try this virus scanner

https://www.microsoft.com/security/scanner/en-us/default.aspx
David
2017-03-06 07:15:56 UTC
Before you reset your PC try disinfecting it.



Download from here http://www.avg.com/gb-en/avg-rescue-cd AVG rescue disk and burn it to a CD. You may need a working computer if yours is badly infected. Boot off the CD and follow the prompts. After that your computer should be clean.

Once your computer is up and running I would also download Malwarebytes antimalware from bleeping computers



http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/



Run it to check for any malware that AVG missed



To reset the PC go to start

Settings

Update and security

Recovery

Reset.
Tom and Anna Marie
2017-03-06 04:31:14 UTC
Type the word reset in the desktop start search box. Click on reset this PC. Select save all files and folders and reset.
?
2017-03-06 03:23:36 UTC
Resetting the computer may or may not be necessary but it is not the first step that you try. If the steps below fail to correct things, then try resetting.



I assume that you are running an up-to-date anti-virus. What part of the computer is slow? If it used to be faster, you can get that speed back. Do you mean it takes forever to boot, too long to surf the web or is just generally slow? There are many possibilities. These are the most common causes of a slow computer and their solutions.



1. Do you have enough hard drive space?

Press Win key-E, and click on This PC, you will see a thermometer gauge under the C drive. You can also right-click on the C drive and select Properties for more information. At least 10% (better 20%) of your hard drive should be unused. If lack of free space is a problem, you have a choice between eliminating unwanted programs or files or installing a larger hard drive. You can easily clone (not copy) your existing hard drive onto a new and larger HD using the free version of Clonezilla or Macrium Reflect Free.

Windows needs free space to function properly. Lack of adequate free space will slow a computer to a crawl.



2. What is in the Start Up group?

Many programs install themselves in the start up group enabling them to load faster at the expense of constantly using computer memory and CPU resources. CCleaner, Tools, Startup will tell you what is running and also gives you the chance to right-click on the program and select disable, which does not uninstall the program but prevents it from loading every time you start the computer. You will still be able to run this program any time that you want. If you encounter a file that you are unfamiliar with, and you will, Google it to see what others say about it and if it is safe to disable.



3. Do you have enough RAM? If you have at least 8 gig, this is probably not your problem.

Right click on Computer or This PC on the Desktop and select Properties. Memory is cheap and easy to install, even on a laptop. Go to www.crucial.com and have it scan your computer to see exactly what memory your PC uses and to see how much it would cost to upgrade. (If your video card does not have adequate on-board video RAM, Windows will use system RAM for this purpose which reduces the amount available for Windows and other applications.)



4. Have you run the free versions of both Malwarebytes and CCleaner recently?

These will clean out a lot of crap and malware on your computer and free up hard drive space. (Remember that you do not gain space by deleting files until you empty the recycle bin.) Also, run Belarc Advisor to get a list of exactly what hardware and software is on your computer. Print it and save it since it records the product keys necessary to reinstall some of the software if this ever becomes necessary.



5. If IE or Firefox is very slow opening pages, go to Help and select "Start without add-ons" and see if this speeds things up. If it does, go to Tools, Manage Add-ons and disable all add-ons and enable them one at a time until you find which ones are slowing down the browser. Also, uninstall unused search engines and other toolbars. Simply not using them is not enough. Don't have more than a few tabs open at the same time.

https://support.mozilla.org/en-US/kb/remove-toolbar-has-taken-over-your-firefox-search



If you are not seeing the Menu bar at the top of the Firefox screen press the Alt key. To make this change permanent, go to View, Toolbars and click on Menu Bar.



What Not To Do:

Don't use anything called an optimizer or registry editor except the one in CCleaner. Especially avoid any program that finds thousands of "errors" on your hard drive that you can only remove by buying their software. Manual defragging is not necessary on a modern hard drive- Win 7 and newer do this automatically. (I still defrag once or twice a year.) NEVER defrag a SSD.



If that has not worked, Google "restore hidden partition Asus xxx" where xxx is the model number of your computer.



Good luck.
bob
2017-03-06 02:51:28 UTC
Press the windows key.

Press the power button-button

Press restart

You have reset you computer


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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