Question:
What is wrong with my laptop?
eloisee.
2010-02-18 04:29:14 UTC
My laptop is a HP G-7000 and its over a year old. since yesterday i have been having problems. The laptop mouse keeps jumping everywhere, double clicking and clicking when I'm not even touching it and highlighting everything.
Also I keep on getting random popups suddenly since yesterday and have no idea why.I have tried looking online for solutions but can find nothing that works. My popup blocker is on, my firewall at its highest. Any solutions or suggestions welcome, thanks!
Six answers:
sewrobb
2010-02-18 05:16:36 UTC
These things always just happen as your warranty expires don't they?



First thing with your touch pad. get yourself a mouse and plug it in and reboot so it can find the drivers for it. Then disable the touch pad. There are several different ways of doing this so consult your manual. You can buy a bog standard mouse now for about a fiver.



As regards the Pop Ups. These are getting more sophisticated now so they can bypass the filters.



Internet Options ► Content ► Click on Settings ► At the bottom you have a Blocking Level ► In the drop down you have 4 levels ► High, Medium, Low and Custom ► Set or block what you want ► OK ► Apply & OK
kiangood
2010-02-18 04:32:07 UTC
The wiring that connects your mouse to the computer monitor is defective. It is the only thing malfunctioning and I recommend getting a new mouse. If popups are randomly popping up that may also be your mouse clicking on things
chezzrob
2010-02-18 04:39:20 UTC
While your computer is in good nick you should download these programs as a Save, then install from that file. All these programs do different stuff, the end result is your computer runs a lot better. Use all of them.

To Clean Up Computer



1. CCleaner (about 10 minutes to install and run)

Google ccleaner and install it.from filehippo While it installs just untick the boxes as some you dont want..Run the cleaner in windows/applications but dont tick the bottom 11 boxes in the Windows Tab.Run the registry cleaner as well, when it asks to back up the registry , allow it to do it, then clean the registry. You may have to clean the registry a few times, but you do not need to save it each time.



2. Superantispyware (1 hour)

http://www.superantispyware.com

Has a stop homepage from being altered which is good. Download and run superantispyware. Install it and set the preferences to monitor your home page. Set up tick boxes that you want in the other tabs as you require.You don’t need to run it at startup unless you want the antispyware protection 24/7.

Note Superantispyware has powerful reset tools that will set stuff back to windows defaults.To use these tools click preferences >repairs. There are a lot of handy repairs you can chose.Superantispyware is a good program and remember to update it before scanning. A scan may take 45mins. Just run a scan for the first attack.



3. Spybot – Search and Destroy (1 hour) - Download spybot search and destroy. Through its immunize page and link to javacools spyblaster, spybot can manage activex problems which is extremely difficult for antispyware programs to find. Also just run the scan for first attack. http://www.spybot.info/en/download/index.html



4. MalwareBytes (1 hour)

http://www.malwarebytes.org This is a neat little program to scan for annoying pop ups and adverts.



5. Windows Live Onecare (2-3 hours)

Onecare safety scan fixes registry and finds temp files that nothing else seems to find. Choose the Beta Edition link for vista users. It does registry, spyware , virus , disk clean up and defrag

XP Users http://onecare.live.com/site/en-ca/defau...

Vista Users http://onecare.live.com/site/en-ca/center/whatsnew.htm Run the full safety scanner, it takes a few seconds to install the scanning files but when you start the scan, it takes 2 hours or more. Let it load the scanning tools, then start the Safety Scan. So once it starts to load the safety scans' x file of x , you can leave the computer and go to bed etc. Then at the end of the scan it asks you to set it running full time.

Think twice about setting it to run in the background as it could be another thing to slow you down. However, it may be worth while if you have no other security programs running.



Now you should be flying and Onecare has even set up a new system restore point for you.. Add onecare to your favourites

6. Set up IE7 /8 so it runs efficiently. (2 minutes)

Over time IE seems to set its own (or programs do) tick boxes in the advance tab.In IE, Click Tools >Internet Options >Advance Tab. Click Restore advance settings defaults button.Then scroll the listings down to near the bottom and:

1. Tick empty temp files when browser closes (this empties the cache, which if not empty, will stop you from going online and hassles msn)

2. Ie7 only.- Bullet disable phishing filter (optional. Leave it on if you want that type of protection, usually for financial data like internet banking).2. Ie8 - to disable the phishing filter click Tools > scroll down to SmartScreen filter and disable it. (leave it on is preferred) SmartScreen filter will stop malicious code from being installed to your computer, specially through activex, however it may be doubling up with your internet security program so causing your browser to be a little slower.

Then click the blue drop arrow near the search icon (top RHS corner) >manage search providers >make the one you want default >then remove all the others listed. These really slow IE8 so remove them.

3 Then Click Tools >Delete Browser History, cookies, add ons, the whole lot. Do this regularly.Close the browser to set the settings.



7. Ensure only one phishing filter program, and only one firewall program is used on the computer. Disable others that may be in other software, or disable the browser phishing filter.
glabrezu
2010-02-18 04:31:46 UTC
Sounds like a virus as opposed to a broken computer... clean the virus or reinstall OS.



GL
MacMan
2010-02-18 04:32:35 UTC
Your trackpad may be dirty, try cleaning it with a damp cloth.



As for the pop-ups, try resetting your browser through the Settings menu.
anonymous
2010-02-18 04:31:37 UTC
Re-Install your windows. Just go to restore an do that an everything should be back to normal. But if you have a ipod or anything you can put files on i would put all your files that you wanna keep on to that.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
Loading...