XPHome Y cant the laptop see no External Hard Drive?

Question

Y cant the laptop see my external hard drive when i connet to usb, BUT if i boot up it sees it,That tells me the cable is ok and if i dissconet it and reconnet it, It dont see it ?. Iv also removed the drivers and reboot and put the drivers back in, The hard drive is Nexons . 2.5 20 gb Driven by usb port (power). port is usb 1.1 and the new hard drive is compatable with 1.1 as well as usb 2. It works well on the PC Desk top, It states the if i need more power to the hard drive connet the outher usb plug into anouther usb port on witch both plugs are data and power, Iv done it and still cant see it. Now if i plug my 3.5 HD in the laptop noproblam it sees it and that has external power !. By the way the new 2.5 HD is the second one , I got the 1st one replaced. ?????????? :( Can any one HELP )

Answer 1

why did you not chose his as best answer?

Answer 2

Do you have a service pack installed on that laptop? If not, install a service pack and that should sort it right out. Its strange that it can recognize one harddrive but not the other. It could also be a power problem. Some external hard drives are powered by your laptop only - plugged into USB only, while others are independent power source. If your new HD is usb 1.1 and 2.0 compatible it should definetly work. Check your service pack. good luck

Answer 3

In general reinstalling USB drivers will help. U must have Service pack 2 fro XP Home to make sure usb wrk fine - on sp1 u must download update from microsoft for USB.

See this link for reinstalling USB drivers - its not exactly like your notebook but its the same steps so try it

http://www.ifelix.co.uk/tech/5101.htm

second link is for XP home with SP1 if you have SP2 dont use it

http://www.microsoft.com/downloads/details.aspx?FamilyID=733DD867-56A0-4956-B7FE-E85B688B7F86&displaylang=en