Question:
Completely screwed up my Mac?
Lissa
2011-05-11 20:02:48 UTC
Ok, I think I must have deleted something important on accident, because my mac kept getting stuck on the log in screen. After trying everything else, I ended up having to reinstall the software or something using the Mac OS X Install disk. The disk says Mac OS Version 10.4.9, AHT Version 3A124, Disc Version 1.0

So I did that, and now I can't use anything. It says "you cannot use the application firefox with this version of mac os x" and "you cannot use the application itunes with this version of mac os x"

It seems like have a really really old version or something, and nothing is compatible. How can I get the latest version so that I can get things like firefox and itunes to work again. I went to the apple homepage and tried downloading something like Mac OS X upd 10.6.7 for imac early 2011 but it says "This package requires Mac OS X 10.5

I know my computer can have that version because it did before.. but i cant figure out how to get it back.

I'm not worried about getting back my files or anything, I just want the version I used to have and I want to be able to use firefox and itunes.

Basically I have no idea what I'm doing and I need some serious help.
Three answers:
?
2011-05-11 21:19:51 UTC
The only way to upgrade 10.4.x (tiger) was to purchase the 10.5.x (Leopard) upgrade.

So if you are confidant you were using 10.5, you would have had the disk to do the upgrade. The last version of Leopard was 10.5.8 which would have allowed you to run iTunes 10.0 and also run Firefox. Unless you used Time Machine to back up your computer or can find the 10.5 disk, there is no other way to get 10.5 back on the system.



If you attempted to download 10.6 (Snow Leopard) it was nothing but an update, the update would not run in 10.4.



Before buying a 10.6 install disk, be certain your computer meets the specifications required by Snow Leopard. System requires to install Snow Leopard are linked below and also on the right side of the page has information about what is needed to upgrade 10.4 to 10.6.



While Apple has updates at their website, they do NOT have a full functioning operating system for download nor do they have downloads that will change the OS from Tiger to Leopard or Leopard to Snow Leopard. Upgrades of Mac operating systems need to be purchased while updates can be downloaded. See the second link for Apple's explanation of the differences.



I recommend, if you pursue purchasing and installing 10.6, that you completely erase the drive before running the install. Disk utility is used and accessed through the install disk when it's booted from and than the drive can be erased. Once the drive is erased the Mac operating system can be installed. Be certain to find how to install the operating system before you begin. You will loose whatever data is on the drive.



PS Here are two links so you can see what the boxes look like for 10.4 and 10.5:



1) Mac OS 10.4 : http://www.amazon.com/Apple-Mac-10-4-Tiger-VERSION/dp/B0002G71T0/ref=sr_1_1?ie=UTF8&s=software&qid=1305175757&sr=8-1



2) Mac OS 10.5: http://www.amazon.com/Mac-OS-Version-10-5-6-Leopard/dp/B000FK88JK/ref=sr_1_1?ie=UTF8&s=software&qid=1305175907&sr=1-1



------EDIT------



I need to clarify my comment "there is no way to get 10.5.8 back on the system. Actually, there is, you can spend around $169.00 at Amazon and purchase the Leopard install disk. I figured though if you could upgraded to Snow Leopard that the $29.00 expenditure at Apple would be preferred to the $169.00 expenditure at Amazon.
Person
2011-05-11 20:06:36 UTC
1. You likely had a later version of the OS on there, possibly 10.4.11 or 10.5.x/10.6.x. Did you think to run Software Update?



2. Of course you can't install a 10.5.x or 10.6.x update over 10.4. You need to install 10.5 or 10.6 to run their update packages.



In all likelihood, you had a much later version of OS X on it (upgraded later on in its life) and you just reverted back to the version that originally came with it.





First off, run Software Update until there is nothing left to update. If the problem persists, then try to find the retail copy of 10.5 or 10.6 that was used previously to upgrade it. If you can't find that, then just pick up a copy of 10.6 for $29 and use that.
AppSnapp
2011-05-11 20:16:44 UTC
well, software update maybe.



and use disk utility often.



overall, it's just a matter of time you'll get there, be patient and calm down. Life is beautiful:)


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
Loading...