Ashley
2013-04-14 10:16:46 UTC
I did a system factory condition reset in hopes to get my computer running again. It had a hard time starting up and would sit there indefinitely on the welcome screen and never log in. I eventually got it to log in and I copied all of my files to backup and then did a factory reset.
When I tried to turn it on after that was finished I got a screen saying the following:
Windows failed to start. A recent hardware or software change might be the cause. To fix problem:
1. Insert your windows installation disc and restart your computer.
2 Choose your language settings, and then click "next".
3. Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: /windows/system32/ntoskrnl.exe
Status: 0xc00000e9
Info: windows failed to load because the kernel is missing, or corrupt.
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I do not have any discs. Please help me....