How to boost broadband speed without getting a new laptop?

Question

Hi,

I'm currently paying for BT Infinity Broadband, which should be up to 40mb. I'm only getting around 17 on a good day, and the BT engineer who came out to test the line said it's to do with my laptop, which is an HP G56 and a couple of years old. He said it's either because the laptop is running too many programs in the background or the wireless card is too old.

Is there a way I can receive the optimal speed (33-36mb on my line) without needing to change my laptop, as I quite like this one!

Any help would be great,

Kirsty.

Answer 1

A new laptop wont increase the internet speed. That engineer is crazy. Use task manager to check whether background programs are accessing the internet. If they are then you can simply uninstall them(dont allow them access by changing the settings of those programs or blocking them through your antivirus.) OR you can just once format the laptop. You should also remove the temporary internet files, cookies, internet history because they tend to slow down the internet. You should perform a DISK CLEANUP.

Answer 2

The BT engineer is an idiot!



Your laptop has very little to do with your broadband speed. Granted, that if you actually do have a dozen or so processes running, it may cause the laptop to lag, but it won't affect your broadband speed.



My guess is he couldn't be bothered to find the source of the problem and blamed your laptop.

Two years isn't that old.



Test your actual speed here:



http://www.broadbandspeedchecker.co.uk/



Run several tests at differing times. Then call BT with your findings and insist they fix it☺

Answer 3

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