Question:
How to make a new user on a Toshiba? I have a problem!?
anonymous
2011-12-23 18:54:58 UTC
OK, so about a month ago my mom took away my computer. Now I get it back. Anyhow, during this month, my mom's friend has been using my computer for internet because her's won't go on the internet. I have two users: Mine, and a guest one. She has been using the guest one because mine is locked. Now, when I got it back, I tried to get on my user and it said "User Profile Service failed the logon. User Profile could not be loaded.". It is the right password because I never changed it, and it's not like my mom's friend could have done anything because the password is nothing anyone could figure out!

Anyhow, now I am trying to make a new user and make it be the administrative user, like the one that sets up things for the guest one. I tried to make a new one. I went to control panel, selected "Add or remove user profiles" and it told me to type in my user's password and I did and it didn't do anything! It didn't say it was the wrong password or anything, but it did nothing! Please help! I can't set up anything from this guest user!

Please either tell me how to get my user to work or how to make a new one.
Three answers:
Corey
2011-12-23 19:11:16 UTC
Sounds like someone deleted your profile. Follow this link it will explain it for you:



support.microsoft.com/kb/947215
?
2011-12-24 03:10:37 UTC
1. Get a Windows 7 installer DVD. If you don't have one, you can create a Windows 7 System Repair Disc by using another Windows 7 computer and click on Start then in the box, type in RECDISC.

2. Boot your computer from that disc. Make sure that your BIOS is set to boot from the DVD drive.

3. Select your preferred language and click on Next.

4. Instead of clicking on 'Install now', click on 'Repair your computer'. The 'Use Recovery tools' will be pre-selected under the System Recovery Options. Click on 'Next' and 'Command Prompt'.

5. Type the following 4 lines below:

c:

cd\windows\system32

ren sethc.exe sethc_orig.exe

copy cmd.exe sethc.exe



6. Close the command prompt window, remove the CD/DVD from the tray and click on 'Restart'.

7. In the log in screen, tap the Shift key five times. A black window titled SETHC.EXE should appear on your screen.

8. Type "net user" (w/o the quotes). Take note of the user account that you want the password changed.



You probably don't know it but there is a super Administrator account that you haven't seen before as it is disabled by default that's why it never appears on your log in screen. If you want to enable it, type this:

net user Administrator /active:yes



To turn if off:

net user Administrator /active:no



9. If you have another admin account that you want the password changed, for example FuzzyBear, type:

net user FuzzyBear ""



That's a double quote with nothing in between. Note that you may replace the double quotes with a new password if you want to set one right now.



You may now log in to your admin account and do whatever you like to the system.



HOWEVER, you are not finished yet. You need to undo the changes you've made to the SETHC.EXE. Reboot from the disc you used in step 2. Run a Command Prompt again and type the following lines:

c:

cd\windows\system32

copy sethc_orig.exe sethc.exe /y
Dan
2011-12-24 04:21:32 UTC
start>CONTRIL PANEL> USERS> ADD USER>fil in blanks.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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