BIOS & Hard disk password locked, please help..?

Question

Hi,

I have been using Blue Hp Laptop ZE1000 , OS - Win XP from past 4-5 years .I had a bootup password on my HP laptop. It used to ask for password twice ( i guess once for BIOS an d 2nd time for hard disk access) , I had same password for both. Now it only accepts first password and locks me out when i enter same password 2nd on second prompt.

A week ago,It started behaving erratically while accepting password i.e same password was accepted on 2nd or 3rd attepmt. To get rid of this I decided to clear the password, so I entered the CMOS/BIOS setup with F10. I didn't see a command to clear the password, so I decided to change the password to a blank password. I figured it then wouldn't ask me for a password.

When I started to change the password, it presented me with 3 textboxes, just like a typical Windows or Web form. In the first box, I entered the old password. Then I hit TAB to get to the next box, or maybe down arrow. But definitely not a mouse click, as this was a text-mode form. To set an empty password, I just hit ENTER. Then I repeated this for the second textbox.

When I saved/exited and rebooted, it still asked me for the bootup password!! But nothing worked! Neither my old password, nor blank (hitting ENTER). What happened?!

I came up with a theory that maybe some previous password was sitting in those 2 textboxes for the new password. When I hit ENTER for them, maybe it set that mystery password to be my new password. I can't remember, but those textboxes might have had "fill characters" instead of being blank. By fill chars, I mean like Windows shows stars in a password textbox. Here, those chars would be "squares", as it's text mode. (Excuse me for over-explaining, but I want to be clear.)



So 2 questions:

1) What on earth happened? What is my password now? Is it SPACE? Is it "\n" (ENTER), which I am unable to provide? Something else weird?

2)Ideally I would like to recover my data ,atleast the files stored on desktop & my document folder. Is there any way to do it ?

3) If recovery is not possible , How do I format my laptop & install XP again ?

Answer 1

Your problem may be a stuck key or messed up keyboard. Password keeps failing because you are typing random characters. You need to follow the instructions to find a jumper pin or BIOS setting to erase the passwords and don't try to type another password.. unless you get the keyboard fixed.

Answer 2

on your motherboard this are those 3 pins lined up in a row some the place on the perimeters of the mummy bord they're genuine small or short on my mom bord there's a BLUE plastic sleeve overlaying 2 of the pins they call it a jumper unplug the workstation pull the jumper off and pass it to the different 2 pins plug workstation in wait slightly then close the workstation down placed the pin decrease back the place they the place restart it. which will delete any password on the entire gadget in case you prefer added archives sort (delete lost password) on Google

Answer 3

Try removing the CMOS battery and wait for some time before replacing it. [Beware of security issues. The initial cause was probably due to an attack].

Answer 4

Hello,





If you able to go in BIOS by pressing F10 then go to BIOS and See carefully all function you will find in Security Tab Change your Way to Secure ,



try it



Thanks

Answer 5

run in safety mode

Answer 6

CONTACT TO HP